Privacy policy.

The Studio Kiama Pty Ltd Privacy Policy

This Privacy Policy explains how we collect, use and handle any personal information we collect from you when you use The Studio Kiamas’ website or when you provide us with information via any other means, such as email or paper form. We understand your disclosure of personal information is a serious matter; so the protection and appropriate use of your personal information is important to us. In this Privacy Policy the term “personal information” has the same meaning as in the Australian Privacy Act 1988 and includes information that can be used to personally identify you.

  • When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

    We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

    Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, phone number, date of birth, emergency contact details, health information and member identification details. We refer to this information as “Payment Information.”

  • We use your Personal Information to carry out our business with you, to facilitate our financial dealings with you, for promotion and direct marketing of our products and services to you, internal product and service analysis, screen our payments for potential risk or fraud, and to comply with applicable laws and regulations.

    We use the Payment Information that we collect generally to fulfill any payments placed through the Site (including processing your payment information and providing you with payment confirmations) or in The Studio.

    We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

  • We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Studio Bookings Online to manage members, payments and classes - you can read the privacy policy of Studio Bookings Online here: https://studiobookings.com/privacy-policy/. We use Stripe to process payments through our online store - you can read more about how Stripe uses your Personal Information here: https://stripe.com/en-au/privacy.

    We also use Google Analytics to help us understand how our customers use the Site - you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

    Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

  • When you interact with or place a payment through the Site, we will maintain your Personal Information for our records unless and until you ask us to delete this information.

  • We may update this privacy policy from time to time in payment to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@thestudiokiama.com.au or by mail to PO Box 2 Kiama, NSW, 2533, Australia.

    For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website: http://www.privacy.gov.au. We welcome your comments and feedback.